Return Policy

At Motivate Our World, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure your peace of mind.

  1. Eligibility: To be eligible for a return, please ensure that:
  • The item is in its original condition, unworn, and with all original tags attached.
  • The return is requested within 30 days of receiving your order.
  1. Return Process: To initiate a return, please follow these steps:
  • Contact our customer support team to request a return authorization.
  • Pack the item securely in the original packaging, including any accompanying accessories or documentation.
  • Ship the item back to the provided return address using a trackable shipping method. We recommend retaining the shipping receipt for your records.

  1. Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure the safe and timely delivery of your return.

  2. Refund: Once your return is received and inspected, we will process your refund. Refunds will be issued to the original form of payment used for the purchase. Please note that it may take several business days for the refund to reflect in your account.

  3. Exchanges: At this time, we do not offer direct exchanges. If you would like to exchange an item, we recommend initiating a return for a refund and placing a new order for the desired item.

  4. Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons, including but not limited to intimate apparel, swimwear, and earrings. Final sale items and items purchased during promotional or clearance sales are also non-returnable.

  5. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue by providing a replacement, exchange, or refund, depending on the specific circumstances.

If you have any further questions or need assistance with a return, please don't hesitate to reach out to our customer support team. We are here to ensure your satisfaction and make your shopping experience with Motivate Our World a positive one.